Hood River County 911 center is the single Public Safety Answering and dispatch point for Hood River County.
The dispatch center is available 24 hours a day, 7 days a week. There are 11 full-time dispatchers, 2 extra help, 2 supervisors and the Commander.
Currently the center dispatches for two law enforcement agencies and six fire departments that provide medical and fire services. Our center is also a backup dispatch for the Oregon State Police, United States Forest Service - Law Enforcement, Columbia River Intertribal Fisheries Enforcement and the Oregon Department of Forestry.
The 911 center receives emergency and non-emergency calls through 911 lines and two non-emergency 24 hour business lines. The calls for service are then dispatched to the appropriate public safety agencies. In addition to the everyday calls for service, we act as the communications center for Search & Rescue, Animal Control, Forest patrol, and Marine patrol activities and operations.
1. "YOU" as the caller are one of the most important keys to providing help and assistance. Stay on the line until the dispatcher says that it is okay to hang up.
2. Be ready to provide the location of the incident along with your information.
3. If the call is a medical issue, the dispatcher will provide you with some basic instructions to help the patient until medical assistance arrives.
4. Be prepared to give descriptions of subjects and vehicles involved.
5. With the information that you provide, know that you can help save a life or property.